ITIL® Practitioner course is a 2-day course leading to the ITIL® Intermediate Qualification, ITIL® Practitioner Certificate is a freestanding qualification, but is also part of the ITIL® Intermediate Lifecycle stream, and one of the modules leading to the ITIL® Expert in IT Service Management Certificate.
The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL® framework to support your business' objectives.
It is the next step after ITIL® Foundation for professionals who have already learned the basics of IT Service Management (ITSM).
ITIL® Foundation Certificate
ITIL® Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives.
ITIL® Practitioner also covers three key areas crucial for success of any improvement initiatives:
The ITIL® Practitioner guidance follows 9 Guiding Principles:
3 Credit toward ITIL® Expert
105 minutes, Open Book
Online or paper (optional)
Scenario based, 40 multiple choice questions.
Passing score in 70% (28 correct answers)
Professional accredit training by Accredit trainer who has at least 6 years of experience as ITIL® expert.
Accredited presentation and study notes.
Free ITIL® official sample exam, answers and rational
Sample exams practice, study notes and techniques that help you passing the exam.
Official ITIL® Practitioner guide, needed for the open book exam (exam is included with the class)
Exam on the 3rd day of the course if class room training, or Peoplecert exam voucher. Type your paragraph here (exam is included with the class) .
PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.
Copyright ©`2017 7-p ca - All Rights Reserved.