The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
Those who require a basic understanding of the ITIL framework
However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.
There are no prerequisites. Work experience in IT services is recommended
60 Minutes, Closed Book, Online or paper (exam is included with the class)
40 Questions Passing score : 65% ( 26/40)
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