Privacy Policy

Effective date: September 24, 2026 · Last updated: September 24, 2026

1. Who we are

7-P Exam Prep (the “App”) and its related services are operated by Seven Pharaohs Technology Inc., a Canadian corporation trading as 7-P (“7-P”, “we”, “us”, or “our”). For privacy questions or requests, contact our Privacy Officer at support@7-p.ca.

This policy explains what personal information we collect, why we use it, when it is disclosed, how long it is retained, and the choices available to you. The App may be offered worldwide where it is available through an authorized app store or 7-P service.

2. Information we collect

Account information: your email address, a salted hash of your password, an optional display name, email-verification status, and confirmation that you meet the minimum age requirement. We do not store or have access to your plaintext password.

Study activity: exam attempts, answers, scores, bookmarks, bookmark notes, flashcard progress, and related progress history.

Device and consent information: a random installation identifier generated by the App, consent choices and timestamps, notification preferences, and a push-notification token only if you enable notifications. The installation identifier is not an advertising identifier.

Purchases: For web subscriptions, PayPal processes payments. We receive transaction identifiers, subscription status, payment amounts and available fee information to provide access, support and accounting. Web accounts and subscriptions are separate from mobile accounts. Apple or Google processes payment-card information for in-app purchases. We do not receive your card details. We and RevenueCat receive store transaction identifiers, product identifiers, and subscription status so that premium access can be provided and restored.

Support and website information: information you include in an enquiry or support request and basic server information needed to secure and operate our services, such as IP address, request time, and technical error information.

3. Information we do not currently collect

Version 1.0 is ad-free and does not use an advertising SDK or collect an advertising identifier. We do not currently enable an analytics or crash-reporting provider. The App does not collect precise location, contacts, calendars, photos, camera or microphone recordings, health data, or external browsing history.

4. How we use information

create, authenticate, secure, and support accounts;
provide practice exams, flashcards, saved progress, bookmarks, and data export;
deliver password-reset, deletion-confirmation, security, and other transactional messages;
validate subscriptions and provide or restore premium access;
prevent fraud, abuse, unauthorized access, and service disruption;
respond to enquiries and provide customer support; and
meet legal, regulatory, tax, accounting, and recordkeeping obligations.

5. Service providers and disclosures

We do not sell personal information and do not share it for cross-context behavioural advertising. We disclose only the information reasonably necessary to providers that support the service:

Postmark, for transactional email;
Apple App Store and Google Play, for purchases and subscriptions;
RevenueCat, for subscription validation and entitlement status;
Hostinger, for application, database, and website hosting; and
Backblaze B2, for encrypted off-site disaster-recovery backups.

We may also disclose information when required by law, to protect the rights or safety of users or 7-P, to investigate fraud or security incidents, or in connection with a merger, financing, reorganization, or sale of the business, subject to appropriate safeguards.

6. International processing

7-P operates from Canada. Some providers may process information in Canada, the United States, or other countries where they operate. Information may therefore be subject to the laws and lawful-access requirements of those jurisdictions. We use contractual, access-control, encryption, and vendor-management safeguards appropriate to the information and service.

7. Retention

Active account and study information: retained while the account remains active and as needed to provide the service.
Confirmed account deletion: direct account identifiers are anonymized promptly, active sessions are revoked, and notification tokens are disabled. Historical study, subscription, consent, and security records may remain linked only to the anonymized internal identifier where needed for integrity, fraud prevention, legal compliance, and recordkeeping.
Purchase, subscription, tax, and accounting records: retained for at least seven years after the relevant transaction, or longer if legally required.
Support and contact records: normally retained for up to 24 months after the enquiry is resolved, unless needed for an ongoing service, dispute, or legal obligation.
Consent, deletion-request, and security audit records: retained in pseudonymous form for the life of the service and for up to seven years after the service ends, where needed to demonstrate compliance and protect the service.
Backups: local database backups use a rolling 14-day schedule. Encrypted off-site database dumps and binlogs use a rolling 30-day schedule. Deleted information in a backup is isolated from ordinary use and is removed or re-anonymized if a backup is restored.

Information that has been irreversibly anonymized and can no longer identify a person may be retained for service integrity, reporting, and statistical purposes.

8. Your rights and choices

Depending on where you live, you may have rights to access, correct, export, or delete personal information; withdraw consent; object to or restrict certain processing; and complain to a privacy regulator. We do not discriminate against users for exercising privacy rights.

Access and export: use the App’s data-export function or contact us.
Correction: update available profile information or contact us.
Deletion: delete the account inside the App or use the public account-deletion page.
Consent and notifications: change available choices in the App or device settings.

Send requests to support@7-p.ca. We may need to verify your identity before acting. Canadian users may contact the Office of the Privacy Commissioner of Canada. United States residents may also exercise any applicable state privacy rights through the same email address.

9. Account deletion and subscriptions

Deleting an account does not automatically cancel an Apple or Google subscription. Subscription cancellation must be completed through the store account used to purchase it. Some transaction records may be retained as described above even after account deletion.

10. Children

The App is intended for users aged 16 and older. It is not directed to children under 16, and we do not knowingly collect their personal information. Contact us if you believe a person under 16 has created an account.

11. Security

We use safeguards including salted password hashing, TLS encryption in transit, restricted server access, encrypted off-site backups, access controls, monitoring, and security audit records. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

12. Changes to this policy

We may update this policy when our services, providers, or legal obligations change. We will publish the updated policy with a new “Last updated” date and provide additional notice or request renewed consent when required for a material change.

13. Contact

Privacy Officer
Seven Pharaohs Technology Inc., trading as 7-P
support@7-p.ca
https://7-p.ca/

Website advertising cookies and customer requests

Added 12 October 2026. If you allow advertising cookies, we may use Meta Pixel on public website pages to measure visits and support relevant Facebook and Instagram advertising. Meta may receive browser and device information, IP address, visited page information and cookie identifiers. Advertising consent is separate from analytics, is optional, and can be withdrawn using Advertising cookie preferences in the footer. A browser Global Privacy Control signal disables this advertising integration. We do not enable this Pixel on signed-in learning, exam or customer-account pages. Meta processes information under its own Privacy Policy.

Training requests submitted through My Bookings & Orders are stored with your account so you and our team can follow up. Booking, payment and access records support delivery and customer service independently of advertising consent. Do not include sensitive personal information in a training enquiry. Seven Pharaohs uses the shared 7-P customer portal for these records.